Top up online now; Using a quick top up machine; Register or log-in to manage your myki and set auto top up; Find your nearest place to top up; myki Pass. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number. Top up your Oyster card or add Travelcards and Bus & Tram Passes. It’s a good idea to top up your Bee Card with funds in case you do want to travel outside of the SuperGold free travel hours. Please make sure that you have a valid ticket for the day and area of travel loaded on to your smartcard. The easiest way to maintain your Opal card balance is via the auto top up feature, which links your Opal card to a credit or debit card. When you have completed your online ticket purchase you will be sent an email confirmation. You must provide your smartcard and the receipt or email confirmation for that ticket. Closed on Christmas Day. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. But this won’t always be the case and plans are in motion to make it an online service in the future. You'll never have to worry about waiting in line to top-up your go card or running out of money on your card again. The MetroSmart website will only show your online ticket purchases. How do I get a receipt for proof of purchase? go card is TransLink's electronic ticket to fast, easy and convenient travel. Once a smartcard has been registered to create an account, additional smartcards can be added to that same account. Home; About the Green Tea Lady; Green Tea: A Primer; Fun Pampered Chef Parties! The unhappy commuter took photos of the incident as it was taking place. You can also check the status of your ticket here to make sure that it has not expired. We are sorry for any inconvenience caused. Our. Merseytravel and the region’s public transport operators say the plan is to “transform” the approach to ticket buying in the Liverpool City Region. Train - Place your card on the symbol the payment symbol at the station rail gates. The MetroSmart website allows you to buy a range of Solo tickets online. Your StagecoachSmart card will remain valid in the Merseyside megarider+ zone if you currently buy (or top up) your bus ticket at stagecoachbus.com. Can I check when my ticket is due to expire? You will need to enter your personal details, including your name, address and email address and you will then be asked to select a password for security. Walrus process: Give money, give Walrus card, put card on scanner, wait to register ticket, print receipt for customer, give Walrus card back, give receipt. The tag on tag off bus card gives bus passengers cheaper fares in nine regions around New Zealand, including Otago. Special celebration coming up? What is a MetroCard and is it different to a Walrus card? You will be sent an email confirmation following any online ticket purchase which serves as your proof of purchase. Hold it flat against the reader until the gates open. Pay as you go fares and daily caps are the same as Oyster. You can buy a smartcard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. Payments online can only be made using an Australian issued Mastercard or VISA. We will refund the unused part of a Solo 4-weekly Solo, term time or annual ticket in line with our refund policy. The visitor attractions scousers would LOVE to have in Liverpool. Your tickets will be available to load to your card next time you board the bus. The bus driver told me that they can't do it and don't have that facility and that I would have to go to a newsagent etc. I don’t currently have a MetroCard - how do I get one? You can register for an online account and link your smartcard & multiple other smartcards to a single account. When you subscribe we will use the information you provide to send you these newsletters. Pay as you go. You can buy your Category A paper ticket on the bus. When you board the bus and place your smartcard on the driver’s ticket machine your ticket will be collected and activated if you chose to do so. Change the address linked to your Opal card. Merseyside’s public transport smartcard, Walrus, is launching a new ticket aimed at getting more young people onto buses around the region. Ticket vending machines are touch screen based and user-friendly, allowing a simple and fast transaction where you can purchase more than one single or daily ticket in one … Can I add more than one smartcard to my online account? We know you’ll have lots of questions about MetroCards and how to use the smart ticketing website so we’ve put some together here. You should keep your email confirmation as proof of purchase to help if you have any queries. Touch a pink card reader. Grab a go card today for cheap fares, easy transfers and convenient top-ups! You can unsubscribe at any time. Use go card on all TransLink bus, train (including Airtrain), ferry and tram services in greater Brisbane, Ipswich, Sunshine Coast, and Gold Coast regions. Your Solo ticket will be available to add to your smartcard generally within 24 hours of purchase. It is hoped the Walrus will make buying tickets more convenient and will simplify the system overall. If you are buying a smartcard for the first time you will receive a new MetroCard. Who should I contact with any queries? You will then be able to register your smartcard and buy Adult Solo tickets online. But there are still plenty of people who are unaware of what the Walrus actually is and how, where and when it can be used - so here is everything you need to know. Simply click the “Register” button on the home page and follow the 2-step registration process. Login to your account Use your Opal card number (unregistered cards) About Opal Get an Opal card Check Opal balance Top up Opal fares and payments Transfer balance Block an Opal card Report lost or stolen Activate an Opal card This will be useful in particular for families. Tickets are available as full fare or … Adelaide Metro brings the Adelaide Public Transport system together. I bought a ticket at a Paypoint retailer/rail station/Merseytravel Centre – but it is not showing on my recent purchase history? i tried to change the address on my oyster card but it only takes uk addresses (used to live in london so i still have uk address but credit card is australian address) Yes, one of the benefits of a smartcard is that you are able to buy a number of Solo tickets and store them on the card. You can top up your Bee Card on this website, with your bus driver or at locations in your region. Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, Metro Mayor issues key advice for those travelling during the festive season, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. If you plan to travel in less than 90 minutes: Top up your myki smartcard at a myki machine or Quick top up machine; Top up your Mobile myki using the Google Pay app. Related information. We have recently introduced MetroCard, a smartcard for public transport tickets. You can also see the date that your ticket is due to expire. There will be a delay in the information reaching the back office system, you should allow 24 hours for the card status to change from “pending” to “active”. We are continually developing the MetroSmart website and will be extending the range of tickets available and the self–serve options to enhance our service. If you have a question about Railpass please contact Merseyrail for help. Top up your Opal card online. Things to remember: The first time you activate auto top-up, the money will be deducted from your credit or debit card immediately. Changes across the Transperth Bus Network Effective: Sunday 31 January 2021 Bus; Route 48 and train replacement Route 901 - Route Change Effective: Sunday 3 January 2021 Bus; Routes 212 and 517 - Bus Stop Changes Effective: Sunday 27 December 2020 Bus; View all planned service changes At the moment this level of detail is unavailable but we are hoping to introduce this in future. When you tag on, the card reader will display your remaining balance. To coincide with the launch of the MetroCard Merseytravel has launched a website to allow you to register your Merseytravel smartcard and buy tickets online. Top up online and load your purchase onto your card at a Metro station validator, gate or ticket machine. You could save money by using pay as you go. You can purchase MyWay: from a recharge agent – there are over 40 across Canberra, issuing standard (adult), tertiary, concesion, and student MyWay cards. The young person’s monthly solo bus pass is the latest product that can be loaded on to the Walrus card, which was first introduced to Merseyside in 2014. The Walrus card is Merseyside’s smartcard for public transport across the region. If you have more than one Solo or Saveaway ticket on the smartcard, the bus driver will ask you which one you want to use when you first board the bus. Our MetroSmart website is mobile friendly, the site can be accessed online, via your mobile phone or tablet. I use my MetroCard or Walrus to buy Railpass tickets. Your ticket will be checked and refund calculated. If you plan to use pay as you go, travelling with a contactless payment card is a good alternative. On most buses you can now by and top up myki cards as well, but has to be cash. What are the terms and conditions for Solo tickets? Walrus is definitely still a work in progress but after its introduction in 2014, the card reached a million ticket sales last February, making it the most active of its type outside the capital. Where can you get a Walrus card and load up tickets? If you have not used your ticket and it is still within 3 months of the ticket purchase date we will refund a Solo. yes, my oyster card is already registered but because my credit card address and the address on my oyster card don't match, the system won't charge my card so i'm unable to top up online, which is a little annoying. However you can get a visitors pack from the skybus terminal which gives you a myki, money pre-loaded onto the myki (enough for the trip into the city where you can then re-load) and discount vouchers and maps of public transport. Bus - When you get on the bus, place your Walrus card against the payment symbol until it goes green - then on you go. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number. The minimum auto top-up amount is $20. If you already have a Walrus card you will be able to continue to use it and benefit from the online features of the MetroSmart website until the card expires, at which point it will be replaced with a new MetroCard. Your receipt should display this information, or if you have purchased online you can check this in the “My Tickets” section. You can buy a myki Pass for 7 days or anywhere between 28 and 365 days. From Liverpool to London by train... in just seven minutes! The scanner has a noticeable lag on it. Walrus cards are available from any PayPoint store around the region as well as at Merseytravel Travel Centres. You may also wish to give your card a user name. As well as an easy tag on tag off system, it also offer benefits such as setting up an online profile for topping up and the ability to manage multiple cards. You can complete a ticket surrender form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest Merseytravel Centre. The Walrus card is Merseyside’s smartcard for public transport across the region. Your one stop resource for Bus, Train and Tram Timetables, Journey Planner, Metrocard, Service Updates, News and more! The two cards work in exactly the same way – they just look different. It's a considerably slower process than a paper ticket. If you travel often, buy consecutive days with a myki Pass. You can also call us on 0800 ORBUS QT (0800 672 87 78). It's not immediate. Contactless and Oyster account Sign in. Catching the bus with the Bee Card is much easier and quicker. My usual bus allows me to top up my Go-Card, but this afternoon I tried to do the same on a Brisbane City Council bus. Ferry - Ferry staff will ask you to show them your card and they will hand you a boarding pass. I have a Walrus card - do I need to change this to use the MetroSmart website? How to top up your card. Similar to London’s Oyster card, it allows people to load up tickets for bus, train and ferry journeys onto one simple card and was introduced in 2014 with the aim of getting more people to use public transport. Choose where you’ll be travelling and how many days you need. Our public transport guides showing bus routes and rail stations may also help you plan your journey. Each refund is calculated based on the % used in line with relevant weekly or monthly prices. For other ways to top up your card please visit the Transport website. At the start and end of each journey, place your SmartRider card over the picture of the card on a card reader on the bus, on the ferry or at the train station. We can help you register the card and load your concession at our offices located at Terrace Junction, Level 2, 1092 Frankton Road, Queenstown. Walrus cards will disappear from circulation over time. These only become active on first use. My card is not working on board the bus. Similar to London’s Oyster card, it allows people to load up tickets for bus, train and ferry journeys onto one simple card and was introduced in 2014 with the aim of getting more people to use public transport. You can buy your Category B paper ticket on the bus. You can also see the expiry date of the card itself, giving you time to buy a new MetroCard if necessary. A beep and green light confirms a successful tag on or tag off. If you would prefer to speak to someone about planning your journey, you can call our customer services team on 0151 330 1000. Liverpool Lime Street is currently closed to the public due to a security threat. Keep your receipt or email confirmation as proof of purchase. You can also load your purchase onto your card on these bus services: Durham Park & Ride; Stanley Travel's 40, 40A, 40B; Local Link services in Redcar and Cleveland. You can load Saveaway, Railpass and some Solo tickets onto the card and it will eventually replace the Walrus card. Using a simple interface, cards can be read into a wallet to be written or emulated later. If you get a Walrus card you can load Merseytravel’s Saveaway tickets (one day, off peak) or Solo tickets (weekly and monthly) onto it. Ticket Vending Machines: Passengers are able to conveniently top up their MyWay card instantly for bus, and light rail, as well as check their MyWay balance or purchase a single or daily adult or concession ticket using these machines. Arriva and Stagecoach can now issue Walrus cards on board the bus. Arriva and Stagecoach weekly adult and young persons’ tickets, which are also available on Walrus cards can be bought from bus drivers. The best part about go card is it's: You can read the Fair Processing notice for the Merseytravel Smart Ticketing Scheme here or visit the www.merseytravel.gov.uk. From roads and footpaths, to cycling, parking and public transport. Lines are open 7am - 8pm, Mondays to Fridays, 8am - 8pm, Saturdays, Sundays and Bank Holidays. To do this they have just launched the young person’s monthly solo ticket, which can be loaded up on to the Walrus card. For more information, visit Buy a myki and top up Report a lost or stolen Opal card. Change. Adult/Young Person Solo day, weekly, 4-weekly and term time tickets are available online, Saveaway tickets are available from PayPoint retailers, Merseytravel Centres or rail stations. Change the email address linked with your Opal card. This means anyone aged 18 and under can load up just one ticket onto their Walrus card and use it for any bus travel around the region for a month. Stolen or damaged card. You can also load on Arriva and Stagecoach weekly bus tickets. At the moment you have to load up your tickets at the Travel Centres or with drivers when it comes to buses. No, you can register your Walrus card online. In the unlikely event that your card doesn’t read but you believe that it is valid please visit a Merseytravel Centre. Pretty well. After initially just offering Merseytravel tickets, last year saw the introduction of Arriva and Stagecoach tickets which can now be loaded on to Walrus cards. Walrus bosses are keen to get more young people using public transport across Merseyside. No, this is perhaps where the Walrus card currently falls down in comparison to other similar products. Refer to the list of regions on this page for places you can top up in your … My card is not working on board the bus. You can also use your Pop blue balance on the bus and the Shields Ferry but it works differently, see our Pop blue FAQs for details. Sometimes they’ll include recommendations for other related newsletters or services we offer. You can get unlimited travel on buses and trams across London. Can I see details of journeys that I have made? You’ll need a Category B ticket if you’re travelling in: Ararat, Beaufort and Stawell. Please visit our journey planner for travel information and help in travelling around the Liverpool City Region. I have activated my ticket on board the bus – why does the status still show as “pending”? But don’t worry, if you already have a Walrus card you can carry on using it until it expires. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number. Auckland Transport is responsible for Auckland's transport services (excluding state highways). This will show the ticket type, price of your ticket and when your ticket will be available to collect. Use this form to add value to your MyWay card. Please keep hold of this to help staff with any queries. No, you can register your Walrus card online. explains more about how we use your data, and your rights. To link a smartcard you will need to verify your email address and then enter the last 8 digits of your smartcard. The Walrus card covers travel on buses, trains and ferries around the region. We have also launched MetroSmart, the smart ticketing website, where you can register your MetroCard or Walrus and add a range of adult Solo tickets. Top up your Opal card at a service centre. There is a £1 activation charge when you buy your new smartcard. Ticket types for Category A and B paper tickets. When paying online it takes 1 to 2 working days for the value to be added to your card. Or … You can read the Terms and Conditions here or visit www.merseytravel.gov.uk. We aim to have normal service resumed as swiftly as possible. Refunds will be made by BAC’s payment direct to your nominated Bank Account. Presumably it would be possible for them to sell a Saveaway onboard, but they really have no incentive to do so as this would undercut their own day tickets. Walrus covers travel on buses, trains and ferries, The Liverpool Echo's twice-daily email brings you the biggest stories - don't miss out. Your email shows date of purchase, area, when it is valid for travel and other additional information to help you. To get a concession you need to register your Bee Card and input your birthdate at www.beecard.co.nz. ; online – complete the standard (adult) MyWay application or student MyWay application (allow up to 7 days for postage; postage charges apply). No trains are running from the station. Walrus, which has the eventual aim of replicating London’s hugely successful Oyster card, has been making steady progress ever since its arrival - although those behind it accept there is still work to be done. We do not currently offer an app. Online top up may take up to 90 minutes. Unfortunately, we cannot refund a daily or weekly Solo ticket if it has already been activated. Before the registration process you must read and accept the terms and conditions. Bus & Tram Pass. You will be able to see which tickets are held on your card and when they will expire. 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