I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. I interviewed at Best Buy. Second interview was with GM and other team members in the room. Your feedback has been sent to the team and we'll look into it. The typical Best Buy Customer Service Specialist salary is $12. “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. How to Recycle (or Trade In) Your Old Tech. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. Applied Online. Do you have any customer service experience? Experienced salesperson. I applied online. Experiences relationship building and customer satisfaction. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. ), 7 of the Best Situational Interview Questions. See how your offer stacks up to other pay packages and negotiate confidently. 530 N Victory Boulevard, Burbank, CA 91502. The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. Other. Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. They're looking for anyone conversational and kind. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Average salary for Best Buy Customer Service Specialist in New York City: $12. Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. 7 % Employee Referral. You're the only one in the store. I applied through college or university. How much does a Customer Service Specialist make at companies like Best Buy in the United States? 26 days ago. Average Best Buy hourly pay ranges from approximately $10.46 per hour for Customer Service Representative to $18.00 per hour for Security Guard. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. 231 Interview Reviews. Mr. Frank Cohen Treated Me Like An Appreciated Customer. ), 7 of the Best Situational Interview Questions. Are you sure you want to replace it? Works with several clients to ensure their satisfaction. On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. This is the employer's chance to tell you why you should work for them. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. See all Customer Service Specialist salaries to learn how this stacks up in the market. I interviewed at Best Buy (McKinney, TX). Interviews at Best Buy. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. I applied online. 8 % Getting an Interview 231 Interview Reviews. I applied online. Job Security/Advancement. Glassdoor will not work properly unless browser cookie support is enabled. Interview questions come from a packet. Updated 7 days ago. It’s what sets us apart. Customer Service Specialist (Former Employee) - Bangor, ME. Save Job. I interviewed at Best Buy (City of Industry, CA) in October 2019. Customer Service Specialist, Pacific Sales Burbank Store 1709. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. Type: Part-Time Location: San Marcos, Texas. Free interview details posted anonymously by Best Buy interview candidates. I applied online. I interviewed at Best Buy (Jersey City, NJ). Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy - Chicago, IL. Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. Management. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Would you like us to review something? When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Join to Connect Best Buy. Apply online instantly. The process took 1 day. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. Experience 229 Ratings. Salary information comes from 286 data points collected directly from employees, users, and past and present job … Best Buy Customer Experience Specialist Jobs, Best Buy Customer Experience Specialist, Seasonal Jobs, Customer Service Specialist Jobs in New York, Customer Service Specialist Jobs in Atlanta, Customer Service Specialist Jobs in Chicago, Customer Service Specialist Jobs in Dallas, Customer Service Specialist Jobs in Los Angeles, Customer Service Specialist Jobs in Houston, Customer Service Specialist Jobs in San Francisco, Customer Service Specialist Jobs in Philadelphia, Customer Service Specialist Jobs in Phoenix, Customer Service Specialist Jobs in Austin, Customer Service Specialist Jobs in Tampa, Customer Service Specialist Jobs in Scottsdale, 9 Attention-Grabbing Cover Letter Examples, Target Customer Service Specialist Reviews, Geek Squad Customer Service Specialist Reviews, Amazon Customer Service Specialist Reviews, OfficeTeam Customer Service Specialist Reviews, Apple Customer Service Specialist Reviews, FedEx Office Customer Service Specialist Reviews, Walmart Customer Service Specialist Reviews, The Home Depot Customer Service Specialist Reviews, Macy's Customer Service Specialist Reviews, Kelly Customer Service Specialist Reviews, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Customer Service Specialist Salaries in New York, Customer Service Specialist Salaries in Atlanta, Customer Service Specialist Salaries in Chicago, Customer Service Specialist Salaries in Dallas, Customer Service Specialist Salaries in Los Angeles, Customer Service Specialist Salaries in Houston, Customer Service Specialist Salaries in San Francisco, Customer Service Specialist Salaries in Philadelphia, Customer Service Specialist Salaries in Phoenix, Customer Service Specialist Salaries in Austin, Customer Service Specialist Salaries in Tampa, Customer Service Specialist Salaries in Scottsdale, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. It was fairly informal. Compensation/Benefits. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. $10-$13Per Hour (Glassdoor est.) It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. 14 % Negative. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. Customer Service Specialist salaries at Best Buy can range from $9 - $18. See if they're hiring! Basic questions regarding different customer-facing situations. The interviewing process was relatively easy. I applied online. 26d. This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. They asked the same questions regarding life goals and intentions working for best buy. Positive. How would you help a customer whose language you don't understand? I had an interview with a floor manager than a store manager. A decision is made by the general manager. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. Best Buy Customer Service Specialist Interview Questions. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. The typical Best Buy Customer Service Specialist salary is $24,566. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Check out the latest Best Buy Jobs, Our culture. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. They asked a lot of questions about past experiences and personal goals. Job Work/Life Balance. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. This job brought to you by eQuest. Very smooth interview. Customer Service Specialist salaries at Best Buy can range from $9 - $18. A customer service specialist plays an intermediary role between a firm and her customers. The process took 5 days. May 13, 2019. Prevented store losses using awareness, attention to detail and integrity. Trained 2 new employees quarterly. How to Answer: What Are Your Strengths and Weaknesses? Fairly easy and quick process. I applied in-person. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! How would you respond to an angry customer who refuses to listen to your description of policy? Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. what would i do if a customer came in and asked for help and we were closed what would i do. It was easy and simple. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. Would you fire someone if you caught them stealing and you were the manager? Salary ranges can vary widely depending on many important factors, including education, certifications, … It only took longer because the store manager was on vacation at the time. 2 % How to Recycle (or Trade In) Your Old Tech. Best Buy – … How would you discipline a co-worker caught stealing a candy bar if you were a manager? This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. What Does a Customer Service Specialist Do? The information provided is from their perspective. Learn how to enable cookies. Best Buy – Brea, CA. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? As a CE Specialist, you will be responsible for creating … Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. Describe a Time when you helped a Dissatisfied Customer. I interviewed at Best Buy (Springdale, AR) in September 2020. The process took a week. What is one good and bad thing about working for Best Buy? I interviewed at Best Buy. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. Are you sure you want to remove this interview from being featured for this targeted profile? Forums. The typical Best Buy Customer Service Specialist salary is $12. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) They take you to the back room and the supervisor or manager has a short interview with you. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. Learn how to enable cookies. He/she will be the first port of call for a firm's customers or guests. Experience. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Your trust is our top concern, so companies can't alter or remove reviews. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. Fast learner of operation programs. Posting id: 598922872. The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. Took a few weeks to call me after the application. Please describe the problem with this {0} and we will look into it. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. 4.0. In-store pickup & free 2-day shipping on thousands of items. Glassdoor will not work properly unless browser cookie support is enabled. Two rounds. Your response will be removed from the review – this cannot be undone. 5 % More. Best Buy. First interview was with Front end supervisor and sales supervisor. Show Salary Details. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. 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How to Answer: What Are Your Strengths and Weaknesses? Pacific Sales Customer Service Specialist. The process took 4 days. Getting an Interview. 78 % Neutral. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. This will replace the current featured interview for this targeted profile. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. 85 % In Person. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Customer Service Specialist Best Buy - Newnan, Georgia. Job Culture. you get three interviews, one with the hiring manager, operations or assistant general manager, and general manager. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Forums. Customer Service Specialist Resume Examples. I interviewed at Best Buy (Portland, OR) in November 2020.